T&C’s

Website terms of use, T&C,Privacy, General Terms of Trade 2022 2023 2024

STANDARD TERMS AND CONDITIONS
FOR THE PROVISION OF ONLINE LODGEMENT OF BUILDING APPLICATIONS, BUILDING SURVEYING AND ASSOCIATED SERVICES

 

The below terms and conditions are for the provision of professional building surveying and all other related services, between EXPRESS PERMITS APPROVED  as a building consultant and its designated Registered Building Surveyor as selected by you, the owner./applicant herein referred to as the Client (property owner/ or authorized agent of owner) and furthermore, the person responsible for submitting a building permit application online via the online portal or by manual submission process. You appoint EXPRESS PERMITS APPROVED and the respective designated registered Building Surveyor directly to act as the Relevant Building Surveyor for the building work on the project (“RBS”) pursuant to the provisions of the Building Act 1993 (“Act”) and the Building Regulations 2018 (“Regulations”) and we (Express Permits Approved and our RBS) accept the appointment under the following conditions:

 

1. Express Permits will act as solely as expeditor and then hand your file to the RBS, the designated RBS Registered Building Surveyor  who you appoint will ;
1.1 Assess your application for a building permit under the Act, Regulations and Building Code of Australia deemed to satisfy relevant controls.
1.2 Assess and if appropriate issue a building permit.
1.3 Collect and remit the applicable building permit levy to the Victorian Building Authority (VBA).
1.4 Assess and if appropriate issue the applicable occupancy permit or certificate of final inspection.
1.5 Provide copies of all relevant permit documents to the council.
1.6 Issue statutory directions notices or orders if necessary in our discretion for the proper completion of the building work.
1.7 Inspections
(i) conduct mandatory inspections either internally or by sub contractors as specified on the building permit;
(ii) conduct any further inspections either internally or by sub contractors where either requested by you or required in our discretion for the proper completion

of the building work.
2. Your obligations
2.1 Provide us with all information required to enable us to perform our role;
2.2 Pay our fees and disbursements as set out below and in accordance with condition 3 below.
2.3 Comply with all your other obligations under this terms and conditions document.
3. Fees and disbursements
3.1 Schedule 2 of the Building Act 1993 requires an application for a building permit to be accompanied by the fee determined by the RBS.

You the client must therefore pay this fee when submitting your application online for the building permit to our company.

You, the Client agrees that our fee for this item includes a maximum of two assessments are allocated per building permit application,

and that unless otherwise agreed in writing, any time spent beyond that will be invoiced at $300 per hour plus GST.
3.2 Fees for assessing any request to extend a time limit in any approval issued by us $900.00 plus GST

(or greater based on an hourly rate of $300.00 plus GST dependant on the extent of assessment required.
3.3 Fees for assessing any request for variations to the approved permit documents a minimum fee of half of the building permit fee.

(Included in this fee we will serve a copy of the varied documents, once approved, on Council for their records).
3.4 Fees for the administration of Building Notices and Building Orders – $1000.00 plus GST per notice or order.

This fee allows for a maximum of 3 hours administration. Any additional administration required will be invoiced at $300 plus GST per hour
3.5 File retrieval requests will incur a retrieval fee of $400 plus GST plus a fee for copies of documents requested.
3.6 For all other activity conducted under these terms and conditions:
3.6.1 Building Inspector – $250 per hour plus GST
3.6.2 Building Surveyor – $300 per hour plus GST
3.6.3 Director – $350 per hour plus GST
3.7 You agree that we are not obliged to issue the building permit unless our invoice has been paid in full or you have a trading credit

account pre approved with us in writing.
3.8 Under Section 201 of the Act you must pay all State Government building permit levies before we can issue a building permit.
3.9 We may charge you interest of 18% per annum charged on a daily compounding basis on all invoices outstanding for greater than

30 days from the due date for payment.
3.10 If a building permit application or building approval is cancelled or withdrawn at your request we are not obliged to refund to you any fees

or disbursements paid, subject to refund Clause 3.12 below.
3.11 All fees and disbursements referred to in this agreement are shown plus GST which must be paid at the same time as the relevant fees and disbursements.
3.12 Refund Policy – We do not give refunds.Refunds for building applications lodged online will only apply to the levy component of the fees charged,

and these can only be refunded if the building application is not approved in the prescribed time period. If a building permit is approved

and the works do not proceed for whatever reasons, then the levy refund may only be sought directly from the Victorian Building Authority (VBA)

and not from EXPRESS PERMITS or its RBS or Consultants.

If a building permit application is cancelled at the request of the owner and/or the agent of owner for whatever reason then no refund is applicable,

except to the levy component, which only becomes refundable when a formal termination of appointment is approved in

accordance with Section 80 of the Building Act 1993, by the Building Practitioners Board and submitted to our office as an official record of such termination.
4. Warranties
You warrant to us (which we will rely on) that:
4.1 You are the registered proprietor of the project or the duly authorised agent of the registered proprietor.

If requested by us, you will produce written authority of the registered proprietor authorising you to act on its behalf;
4.2 That no other building surveyor has been appointed (or has otherwise commenced duties) in relation to the building work or the project.
4.3 You will provide or ensure a safe workplace for all our employees and contractors).

Inspections requested were adequate safety measures are not in place will be refused and recharged at the applicable rates. Re-inspections will not be carried out

unless you have provided us with written verification of a safe workplace.
5. Acknowledgements
You acknowledge that:
5.1 You are responsible for obtaining (including the cost of) any required planning permit and will provide us with a copy of the planning

permit and approved planning permit drawings. We are not required to issue a building permit until we receive any

required planning permit and approved planning permit drawings.
5.2 This agreement constitutes the entire agreement between us and you may not rely on any oral discussions or representations made

prior to or at the time of signing this agreement.
5.3 We are not estimators, quantity surveyors or project managers/site supervisors and you have not engaged us to provide any of those services.
5.4 You must notify us in writing of each building practitioner engaged by you or on your behalf for the building work, including

details of any building practitioner certificate issued to the building practitioner under Part 11 of the Act. Such notice must

be given either upon our appointment (where you have already engaged a building practitioner) or within fourteen days of the

you engaging the building practitioners (where the building practitioner(s) is/are engaged after our appointment);
5.5 You may terminate our appointment only with the written consent of the Victorian Building Authority (VBA), and that upon any such

termination we are entitled to payment of all fees and disbursements incurred to the date of termination. In the event that the building work

nominated in this agreement is terminated before commencement or completion, you must notify the Victorian Building Authority (VBA)

of this in writing. Only when this written notice is issued will our appointment end.
5.6 All approvals we issue have stipulated on them mandatory timeframes by which the approved building work must commence and must be completed.

If you require an extension of time for any of these time limits you must make a formal written request to us stating the reasons why a time limit

extension should be granted.
5.7 Building Notices and Building Orders are formal documents prescribed in the Act and the Regulations to be served when breaches and non-compliance

in the building work are identified. Such notices and orders are required to be served as a matter of course for significant areas of non-compliance or

where safety is or may be compromised. In the case of routine rectification works we will normally send to the registered proprietor of the project an

inspection report or letter (as applicable) and in the event of non response or an insufficient response within an appropriate time

(generally 7, 14 or 30 days) a Building Notice will be served and further fees will be payable.
5.8 We make no repetitions or warranties that:
(a) the building works are commercially viable;
(b) our appointment is limited to ensuring the building work carried out complies with the Act and Regulations that are applicable at the time;
(c) any building permit we issue will be an assessment of the drawings for compliance with the Act and Regulations and not the serviceability,

quality or functionality of the building work approved by the permit;
(d) you will be able to gain any required planning permits, if required by the local council;
(e) the proposed building work are suitable for the issuing of a building permit (unless we issue one);
(f) in fulfilling our statutory duties, we will issue a building permit, an occupancy permit or a certificate of final inspection;
(g) that in properly fulfilling our statutory duties, we will take as much time to investigate and determine applications for the building

permit and/or occupancy permits or certificates of final inspection as reasonably required;
(h) we will rely on the accuracy and completeness of all information supplied by you in performing our obligations under this agreement.
6. Release
To the greatest extent possible at law you release us from any and all liability for any costs, loss, claims or demands arising from:
(a) Our decision not to issue a building permit and and/or occupancy permits or certificates of final inspection;
(b) any liability of yours to third parties arising from or in relation to:
(i) building work performed by you or on your behalf;
(ii) the performance of our role as relevant building surveyor (including the time we take to perform that role and any decision by us not to issue

the building permit and and/or occupancy permits or certificates of final inspection as required).
7. Indemnity
You indemnify us from any costs, loss, claims or demands arising from or in relation to:
(a) building work performed by you or on your behalf or by the builder;
(b) the performance of our role as the relevant building surveyor (including the time we take to perform that role and any decision

by us not to issue the building permit and and/or occupancy permits or certificates of final inspection);
8. Indemnity
If you request us to perform additional services that are not included in the scope of services described in this agreement,we are not obliged to proceed with such additional work until you provide us with a written request, which we may or may not agree to.
Any additional work we agree to perform, requested or required by:
8.1 you; or
8.2 the proper performance of our role as relevant building surveyor; or
8.3 the Act or Regulations
will be invoiced and must be paid within seven days.
9. Amendments and Variations to the Building work
9.1 Any and all variations to the approved permit documents requested by you will be assessed only when accompanied by a

written request with sufficient details to enable us to properly assess the variations accompanied by the relevant administration fee as

determined by us and based on the nature of the variation sought.
10. Inspections
10.1 We or our authorised sub contractor inspectors will carry out the mandatory inspections listed on the building permit.

You are responsible for ensuring that we are given adequate notification for inspections (a minimum of 72 hours is required),

and ensuring that works do not continue beyond the notification stage until the inspection is approved. Should inspections be cancelled,

postponed or not be ready without 24 hours notice, then additional inspection charges will apply at our hourly rate.
10.2 Inspections carried out by us will be the minimum required to ensure compliance with the Act and Regulations and

will not involve supervision of the building work. It is your responsibility (if you are the builder) or that of the builder

to construct the building work fully in accordance with the approved permit documents.
11. Interpretation
11.1 “You” includes, jointly and severally, the registered proprietor of the project and, if the applicant for the

approvals to be issued by us is not the registered proprietor, then the applicant. “You” also includes your

successors and assignees. “we or us” includes our successors and assignees.
11.2 These terms and conditions are not to be interpreted in favour or against any party solely on the basis of which party prepared the document.
11.3 These terms and conditions may only be varied in writing between the parties.
By agreeing with these terms and conditions we both agree to a legally binding agreement within the jurisdiction of the Courts and Laws of Victoria.

 

 

THESE Terms & Conditions TO BE READ WITH ALL OUR COMMUNICATIONS WITH NO EXCEPTIONS

These terms and conditions apply to all work, material and offers on our site, discussed, quoted and published by us.

This website is operated by Express Permits Approved herein “EPA”. Throughout the site, the terms “we”, “us” and “our” refer to EPA. EPA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our website is hosted on CrazyDomains. They provide us with the online platform that allows us to offer our services to you.

 

SECTION  0.10 OVERRIDING PROVISIONS

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Please note the following additional charges that may become applicable to ANY PROJECT at any time, without notice and are pre conditions to any agreement with us or our downstream consultants
• GST at the applicable rate on all services / disbursements etc

• All our Registered Building Surveyors we charge at cost plus 20% platform fee, booking, clerking and handling fee to clients
• Professional liability fee (7.5% of the value of works)

• Fee for lodgement of building permit documentation with Council ($123.70).
• Fee for lodgement of CFI / OP documentation with Council ($100)

• Property information / title data / legal point of discharge from Council (at cost + $150.00, if not provided by applicant at time of appointment.
• Additional site inspections at $440.00/inspection.
• Building Appeals Board documentation review fee $1,200 (minimum).

• Preparation and submission of applications to regulatory bodies for any necessary consents / will be charged at $250/item, with a minimum fee of $500, plus any
disbursements.
• Review and comment on performance solutions or similar at $350/hr + costs
• Preparation and attendance at any tribunal or court or with VBA  or mediation will be charged at $350 hour (min 8 hours)
• Liaison with Solicitors will be charged at $350/hour (min 3 hours) x2 persons so minmum of 3hours x 2 persons x $350 hr = $2100+GST

• File Opening including preparation once you agree to us to prepare quote or scope of works as it take us time and due skill and attention $400+GST

• Any additional technical / administrative input at $ 350.00/hour.

• Town Planning Fees at $440 per hour min 4 hours, billed in 15 minute blocks.

• Disbursements & outsourcing & engagement of third parties we bill the cost plus a 20% +GST handling fee.

  • We use third parties and deal with authorities and council, so timelines may be out of our control.
  • Section 173 Agreements Covenants Caveat work where legal work involved is handled by our experienced lawyer Panos. Fees start at $4400+costs.
  • All staff and third parties take breaks or holidays and this may result in delay.
  • We take no responsibilty for costs, loss, damages or delay that arise from dealing with us.
  • The onus is on the owner/client to provide all information as requested.
  • We have a ZERO tolerance policy for abuse, lack of co-operation, rudeness or bullying so reserve the right to not respond or hand you on to another party without notice.

 

SECTION 1 – ONLINE SITE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Any and all communications not limited to reports and emails, is for the sole use of the party that engaged us and fir discussion purposes and is NOT to be relied upon by third parties.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Product or Service.

~ Full payment (or previously agreed in writing part thereof) is to be made upfront. Your job will not commence until the payment is received. If you accept this quote, an invoice
will then be sent to you.
~ If ANY compliance is unachievable, we will inform you of required changes to achieve compliance. If the client is unsatisfied with these
changes and therefore the rating cannot be completed, no refund will be issued to the client.
~ Completed working drawings to be provided for the energy rating to be done. If the client makes changes to the plans after the rating
has commenced, this will incur an amendment fee of no less than $110.
~ Once the report has been finalised and submitted to you, If you then request changes to the energy rating report this will incur an
additional amendment fee for every amended report requested of no less than $110..
~ Your job will be open for 2 months from the date of your invoice. If the energy rating report is not completed within this time, an
amendment fee may be applicable to finalise your report of no less than $88.
~ Turn around time is 1-2-3 weeks for your energy rating report (unless discussed otherwise) once all information (including signed
agreement, completed checklist, final plans) and payment have been received

SECTION 5 – PRODUCTS, SERVICES OR SPECIAL OFFERS (if applicable)

Certain products, services or special offers may be available exclusively online through the website. These products or services may have limited number or time to run or not display all features.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products, services or special offers to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product, service or special offer at any time. Any offer for any product, service or special offer made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

WE may not deal with all areas, councils, trades, professionals, builders or all products and so offer a limited range.
Any offer or invitation to treat is just that, and ONLY the strict terms and conditions within each individual build contract
and together with the respective specifications(or other appropriate) written agreement countersigned by Edmund Hapsburg will bind us or our builder(s) or supply chain partners and ONLY THAT written agreement will reflect our final agreement.

All offers herein are subject to third party terms and conditions and may vary at any time.

Our fees may be recoverable from the builder if agreed prior by the end user or end client.

Copyright applies to all sketches plans and permits and know how. Each time we provide drawings and in each case will have its own terms and conditions determining the licensed use of our material. Notwithdstanding, these T& C herein will apply.

Some of our services are provided by licensed third parties.

Our services are FEE FOR SERVICE and are due and payable to us.

Initial designs produced in rough by us are free of charge and remain ours. All other work is billable, either as fee for service or may be recovered from the builder selected with the clients consent, in all cases we will present an Authority to Act and Fee Schedule in writing prior to the client for their written agreement. We will not commence any work until our Authority to Act and Fee Schedule have been completed and are not liable to clients for any delay costs loss or damage, increased prices,  due to delay in this process. All funds payable to us and deemed unpaid until cleared in our bank account. We do not accept counter claims offsets as part of our accounting process, unless a credit is generated by us.

WE may receive a commission up to 20% on products or services.

Rebates and discounts are at the discretion of the builder or supplier and may have conditions not limited to; the supplier being paid on time and you signing a contract and or payment of fees costs and or a deposit.

Further Disclaimer;

Generally and specifically where house and land packs are mentioned or include EPA/us services or in any way;

we EPA,do not guarantee any item or thing when we promote or offer our/any third party land or build. We may be able to design to better suit you, your budget and the lot. We may be able to reserve you a lot in your selected area. All photos, pictures, plans and creative works remain copyright to their respective owners, are for illustrative purposes only and may not represent the final product. Photographs may depict fixtures, finishes and features not included in any pricing specified. These may include architectural facades, landscaping items, such as planter boxes, retaining walls, water features, pergolas, screens and decorative landscaping items such as fencing and outdoor kitchens and BBQs. We do not supply swimming pools, pool decks and pool fences. Accordingly any prices specified do not include the supply of any of those items. Measurements may vary from the final contract documentation and all information should be verified with the Builder. Home package price is based on the lowest priced facade from the Builder’s range unless otherwise stated. Included items may have an allowance amount, all costs to be verified with the Builder. Home designs, inclusions, specification, promotion and pricing may be subject to change without notification. ) and may need to be altered to comply with estate covenants.  Pricing is subject to land availability (where advertised as house & land package) and subject to site inspection, Developer’s final approval, Council and Town Planning, as may apply. All associated additional costs required to meet developer approval will be added to the price, as unavailable at time of advertising. Alternate facade and floor plan options are available. EPA has permission of the owner of the land to advertise the land as part of the price specified. The land price does not include transfer duty, settlement costs or any other fees or disbursements associated with the settlement of the land. Prices may vary and be subject to change once all siteworks plans are completed and the current market value of the land and other relevant costs are taken into consideration. EPA and the owner of the land reserve the right to change their prices without notice. EPA reserves the right to withdraw or amend pricing, inclusions and promo without notice.

For any photo ,plan,image portrayal Images for illustrative purposes only & may depict upgrade options available at additional charges. Floor plans and specifications may be varied and we reserve the right to change prices or expire the current promotion without notice. The / this /any home has not been constructed and may not necessarily fit the nominated frontage due to land conditions and regulations. Developer/council/third party /neighbor consents may be required for some items, inclusions or offers. Offers may not be available all areas, eg tv reception or NBN.  Accordingly Plans may be changed to suit your block with builder consent and so prices will vary. Fixed price quotes available. EPA make no warranty on the accuracy and completeness of information herein and will not be held responsible for any costs, loss or damages incurred by any party whatsoever. Please contact us for full current details.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our Site. You agree to promptly update your account and other information, including your email address and billing information, so that we can complete your transactions and contact you as needed.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy. To view our Privacy Policy click here.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or EPA date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.  You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we EPA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless EPA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforcability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of VICTORIA.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time by viewing this page of these Terms of Service by us posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.  Some offers and suppliers will have their own self contained terms and conditions attached and those will prevail.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at help@expresspermits.com.au

PRIVACY POLICY

SECTION 21 – PRIVACY POLICY INFORMATION

This privacy policy sets out how EPA, use, discloses and protects any personal information that you provide or that we collect, when you use our agents, website or that we collect directly from you.

We are committed to ensuring that your personal information is protected. If we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy policy and the Australian Privacy Principles. If you do not wish to provide personal information to us then you do not have to do so, but it may affect your use of this website or the products and services offered on it and access to property for occupancy, purchase, investment or rent. We may change this policy from time to time by updating this page on our website. You should check this page regularly to ensure that you are at all times aware of the current policy. This policy is effective from 01 OCT 2020. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of our properties or any products and services offered.

Collection of Personal Information

We may ask you to provide some or all the following information:

name, occupation, job title
contact information, including current & past addresses, email address
demographic information such as address, postcode, preferences and interests
other information relevant to customer surveys and/or promotions
rental history, payslips, tax returns, BAS Statements
business and private references
copy of bank statements
100 point photo ID plus passport.

Use of personal information

We collect and use the personal information for purposes including:

to better understand your needs, enabling us to improve our products and services
for internal record keeping;
to circulate promotional emails about new products, special offers or other information which we think you may find interesting;
direct marketing;
to contact you (by telephone, email, fax or mail) for market research purposes
to customise the website according to your interests
for product and IP licensing issuance, registration and monitoring
decision making and processing of rental, investment, purchasing transactions

Disclosure of personal information

We may disclose personal information:

for the purpose of providing services to customers;
to credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them;
to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
to third parties, including property owners, agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located outside of Australia.

Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this Privacy Policy. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes; and
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us via our website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you please write to 7a/82 Keilor Rd, Essendon VIC 3040, Australia or contact us via this website. We will respond within a reasonable time. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us via this website. We will respond to any request within a reasonable time and will endeavour to promptly correct any personal information found to be incorrect so that the personal information is accurate, up to date, complete, relevant and not misleading.

Complaints

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please contact us via this website, setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

Storage and Security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Signed

Edmund Hapsburg  Privacy Officer & CEO

SECTION 22 – Buyers Agent and Building Broker INFORMATION

Buyers Agent
For client actions whereby we seek to or source property, or EPA enter a contract to sell/buy property either under power of attorney or as “and or nominee”, we only act under a WRITTEN mandate/authority and act as an estate agent and use our Estate Agents Licence and Trust Account for lawful compliance and solely act for/in that client(s) best interest(s).
Building Broker
We act as facilitator and never as the builder principal in a construction contract.
Finance
We act as facilitator not as the Licensed Broker writing the loan application.

SECTION 23  ”  2020 PROMOTION Chance to enter to “WIN-A-HOUSE” and “$1 a litre OFF FUEL Offer” terms and conditions and “$20,000-A-MONTH-FOR-20 YEARS LIFE”. Promotion runs until 25 December 2020.

DETAILS : “WIN-A-HOUSE Offer” Limit ONE TICKET per customer and may end at any time without notice and for new enquiries only. Only those legal persons over 18 years of age who are eligible Australia permanent residents who have  provided their full legal name, current address , mobile phone number and email and property or finance or project details(as may apply for the respective EPA service)  and have received a quote from us.  To get (2) TWO Free  tickets you must have paid us in full for and used any of our EPA services to a value of over $330.

Each offer of A Ticket will be provided with A paid ticket to the purchased value of $AUD 20.00 in a draw  conducted by any one of  the following “Deaf Lottery or RSL Art Union or Yourtown” in the appropriate next month draw(for a new home to the value of at least $AUD 1.0 Million). EPA accepts no responsibility  whatsoever past that point of supplying the paid ticket(s), subject always to the terms and conditions of the relevant lottery.   All entrants who accept the tickets irrevocably consent to their name and photo being published by EPA and used for promotional purposes by EPA and Deaf Lottery or RSL Art Union or Yourtown. This offer can be used in conjunction with the $1-OFF-Fuel Offer only where conditions of  $1-OFF-Fuel Offer are met.

“REFER A FRIEND” Promotion ; in ADDITION TO any other offer or promotion we run , both you and the person referred receive a FREE ENTRY TICKET once we contact them and only those legal persons over 18 years of age who are Australia permanent residents who have  provided their full legal name, current address , mobile phone number and email and property or finance or project details(as may apply for the respective EPA service – )  and have received a quote from us are eligible.

IMPORTANT the Lottery Draws are all normal public draws but as WE (EPA) GIVE AWAY tickets YOU must read the terms and conditions of the lottery and accept them(especially if you need to nominate the prize to be paid as cash or car or building or otherwise  as may apply  or return the ticket to us.

DETAILS: “$1 OFF Fuel Offer” Limit one per customer, Limit per customer is 50 litres per fill and one fill a week for 52 weeks from date of our receipt of full pre payment for our planning permit or home building service or project management service  or other service value billed at over $AUD 20,000.00.  Offer is EPA / we refund clients at $1 per litre by redemption against fuel receipt that is readable and presented intact and emailed to us. This offer can be used in conjunction with the WIN-A-HOUSE Offer.

DETAILS: ” $20,000-A-MONTH-FOR-20 YEARS LIFE*” limit one offer per customer and we provide two(2) paid for tickets (to the paid value of MEGA entry level $46.20 total  )  in a lottery for this. Subject to the lottery issuers terms and conditions this draw has a 1st Prize of $20,000 a month for 20 years, guaranteed for up to four winners if won. This means if there is only one winner they’ll receive $20,000 a month for 20 years, if there are two, three or four winners they’ll each receive $20,000 a month for 20 years and if there are more than four winners, $80,000 a month for 20 years will be divided equally among them (e.g. five winners will each receive $16,000 a month for 20 years) for details refer to https://www.thelott.com/set-for-life/how-to-play. EPA accepts no responsibility  whatsoever past that point of supplying the paid ticket(s), subject always to the terms and conditions of the relevant lottery.   All entrants who accept the tickets irrevocably consent to their name and photo being published by EPA and used for promotional purposes by EPA and the issuing Lottery. This offer cannot be used in conjunction with any other offer.

SECTION 24

SPECIFIC TERMS AND CONDITIONS:

1. Fees, Charges or Services:
Certain charges, fees and/or services displayed on the website may, or may not include Australian Goods and Services Taxes (GST) and/or any additional charges. These will be advised to you upon action of your request. Inquiries made through the website also constitute a request, and the correctness of this request in regards to abiding by the rules and regulations of Express Permits Approved is your the responsibility.

Express Permits Approved do not guarantee fees or charges quoted until the request is acted upon by Express Permits Approved. You are hereby advised: Express Permits Approved reserves the right to alter, change, delete or amend charges, fees and/or services without notice.

2. Credit Card Transactions:
If applicable, credit card transactions, bitcoin and the like, may incur service fees on certain services. If so charges will be advised to you. Express Permits Approved accepts no responsibility for any breaches of security or misrepresentation in relation to credit card transactions.

3. Liability:
Express Permits Approved does not accept responsibility for any service or conditions that are incorrectly represented within this system. The data and services shown are provided in good faith and ‘as is’. Express Permits Approved do not warrant the accuracy, completeness, or fitness for a particular purpose of any data or services provided and to the maximum extent permitted by any law disclaimer all implied warranties in connection with such data or services. In no event shall Express Permits Approved be liable for any injury, loss, claim, damage or any incidental or consequential damages, including but not limited to lost profits or savings, arising out of or in any way connected with the use of any display within the website or shown in completed houses by our team members as past performance does not guarantee future performance. Due to a booming market and COVID prices and delivery times and hand over  times may vary and are beyond our control.

4. Cancellation Fees, Charges and/or Refunds:
Certain charges and/or fees may be payable in respect of transactions entered into using the service. These transactions may include cancellation fees and charges imposed, or any applicable Express Permits Approved refund policy enforced. Before entering into a transaction, the onus is on you to check carefully whether any cancellation fee or charges applies, and/or you are bound by any Express Permits Approved refund policy. You are hereby advised: Express Permits Approved reserves the right to alter, change, delete or amend their cancellation fees, charges and/or their refund policy without notice.

5. Changes to These Specific Terms and Conditions:
Express Permits Approved reserves the right to change or modify all or any part of these terms and conditions at any time and without notice.

ADDENDUM FOR SWIMMING POOLS AND SPAS
SCOPE OF APPOINTMENT – SAFETY BARRIER COMPLIANCE INITIAL INSPECTION
DEFINITIONS: hereinafter “EXPRESS” means Express Permits Approved or its staff, contractors, agents or other appointed licensed Building Surveyors or Building Inspectors.
Review the letter provided by your local Council issued under Building Regulation 147R, that details the age of your pool (if known) and the Australian Standard applicable to your pool barrier.
Confirm day and approximate time for inspection.
EXPRESS will arrange for or will carry out one (1) site inspection upon request by the owner or the owners lawful agent, and in accordance with the applicable standard that has been nominated by your local Council.
Issue the owner with a certificate of pool and spa barrier compliance if the pool barrier is found to be compliant after the initial inspection.
Where applicable, provide the owner with a compliance report listing any non-compliances with the pool or spa safety barrier, as required by Building Regulation 147ZG
If required, issue a certificate of pool and spa barrier non-compliance as required by the Building Regulations (refer to details in clause 4).
EXPRESS will appoint or arrange for a suitably trained and/or qualified and/or registered representative to carry out any site visits, assessments / repairs / fixes and/or inspections.
We may elect to send more than one representative to your site for training purposes.
You hereby agree to any representative of or appointed by EXPRESS as listed above carrying out any site visits, inspections or re-inspections or repairs /fixes.
The owner hereby warrants the accuracy and completeness of all information given to EXPRESS, not obstructing EXPRESS or its agents, contractors or staff in carrying out its functions, providing EXPRESS with unfettered access to the subject property.
The pool barrier compliance report is not to be considered a Building Permit.
Where any safety barrier alteration works or boundary fencing are required, a building permit or planning permit may also be required prior to undertaking the work. It is the owner’s obligation to ensure a Building Permit or other permits as may apply are in place (where required) prior to EXPRESS commencing any works.
A booking cannot be completed without payment being cleared in our account.
Initial inspection cost varies depending on the location of your property which includes issuing the Certificate of Compliance if the Pool Safety Barrier is compliant at that time.
Re-inspections cost is varies depending on the location of your property which includes issuing the Certificate of Compliance if the Pool Safety Barrier is compliant at that time.
Please choose the date of inspection carefully ensuring your availability or access to be provided to EXPRESS’s inspectors and assessors. We do not give refunds if you simply change your mind or make a wrong decision as we exclusively block out time for you and have to pay our staff and inspectors and assessors. Where a medical condition arises a doctors certificate is required for refund. If, however for unforeseen circumstances occur a credit may be applied for. Credits will not be provided within 48hrs of appointment date.
All information provided to us by you or any person on your behalf is accurate and not fraudulent. Fraudulent information may require us to submit personal information to any government agency as necessary and as required by law.
By engaging EXPRESS and or its appointed agents and contractors to carry out a Pool Safety Barrier Inspection, a re-inspection or (a maximum of 2) re-inspections may be required, by law if you fail to arrange re-inspection with in 60days of inspection, EXPRESS is obligated to issue a certificate of Pool and Spa barrier non compliance certificate.
Owner notices (inspection reports) and Certificates of Compliance will be issued as soon as practicable following any inspection.
If an Owner Notice is issued, the owner will be given up to a maximum of 60 days to bring the Pool Safety Barrier into compliance in accordance with the requirements of the Building Regulations 2018.
If a further re-inspection is required, and a revised Owner Notice is issued, the owner will be given up to a maximum of 7 days to bring the Pool Safety Barrier into compliance in accordance with the requirements of the Building Regulations 2018.
Site advice inspections are verbal inspections only. However if a major non-compliance issue is found we are required under Division 6 of the Building Regulations 2018 reg 147zf to notify council.
Any information provided by EXPRESS on our website that is produced by external sources (VBA, Local Councils, etc.) may not be exhaustive nor accurate. It is the responsibility of the institution making that information available to ensure its suitability for public consumption. We always endeavour to update information on our website as it comes to be known by us, however we cannot guarantee that information has not been superseded.
Aggression toward any representative of EXPRESS will not be tolerated and a representative may vacate a site or terminate a phone call at any time where they are in any way threatened.
All confidential information provided such as name, address, email and phone numbers are for the use of EXPRESS and its contractors only. No information is passed onto third parties without an authorization letter signed by the owner.
All credit card transactions are processed securely and no credit card details are stored with Local Pool and Spa Inspection or any other third parties.
We take photos of sites and videos of areas of sites for reviewing practices and procedures. We may use photos of specific areas of Pool Safety Barrier compliances and/or non-compliances on this website for educational purposes. These photos will not contain photos of people on site other than Local Pool and Spa Inspection representatives without prior written permission. Other photos may be utilised in our gallery to highlight aesthetically pleasing Pool Safety Barriers and pool areas.
By agreeing to these terms and conditions you agree that you have fully read and understood what is required of you and what to expect from Pool Compliance Victoria.

PRIVACY POLICY
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our www.expresspermits.com.au (Site). In this Privacy Policy we, us or our means Express Permits Approved (EPA) ABN: 63 778 657 984.

Personal information

The types of personal information we may collect about you include:

[your name;
your contact details, including email address, mailing address, street address and/or telephone number;
your demographic information, such as postcode;
information you provide to us through customer surveys;
details of products and services we have provided to you and/or that you have enquired about, and our response to you;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
Collection and use of personal information

We may collect, hold, use and disclose personal information for the following purposes:

to enable you to access and use our Site, associated applications and associated social media platforms;
to contact and communicate with you;
for internal record keeping and administrative purposes;
for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
to comply with our legal obligations and resolve any disputes that we may have; and
Disclosure of personal information to third parties

We may disclose personal information to:

[third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
our employees, contractors and/or related entities;
our existing or potential agents or business partners;
sponsors or promoters of any competition we run;
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; [and] third parties to collect and process data, such as [Google Analytics or other relevant businesses]. This may include parties that store data outside of Australia [including in [insert if known]]].] By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws. [Delete this text after reading: Insert this clause if appropriate – Where we disclose your personal information to third parties, we will request that the third party handle your personal information in accordance with this Privacy Policy.]

How we treat personal information that is also sensitive information

Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.

Your rights and controlling your personal information Choice and consent:

Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

Information from third parties:

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict:

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access:

You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.

Correction:

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: In the first instance call 0468377999 or email help@expresspermits.com.au and we will respond immediatley.

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe:

To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the optout facilities provided in the communication.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies and web beacons

We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie. We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Links to other websites

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, without notice, vary this Privacy Policy and terms and conditions by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

.-oOo-.

Signed

Edmund Hapsburg  Privacy Officer & CEO

en